This Privacy Policy explains how AfterFire Test collects, uses, shares, and protects information when you visit AfterFireTest.com, place an order, submit a sample, contact us, or otherwise use our services.
We may collect information that you provide directly to us, including:
We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
Payments are processed through Stripe and supported payment methods made available through our checkout.
AfterFire Test does not directly store your complete credit or debit card number. Payment information is processed by Stripe in accordance with Stripe’s own privacy and security practices.
We may receive limited information from Stripe relating to a transaction, such as payment status, transaction amount, payment method type, and information needed to process refunds or address payment issues.
We may use information we collect to:
Information reasonably necessary to perform laboratory testing may be shared with an independent third-party laboratory.
This may include order identifiers, sample identifiers, sampling information, or other information needed to process and analyze the submitted sample and return the laboratory findings.
We seek to limit the information provided to laboratories to what is reasonably necessary to perform the requested testing and manage the order.
Laboratory results and related order information may be maintained as part of our business records and customer service records.
We may share information with shipping carriers or shipping-service providers when necessary to create prepaid shipping labels, track shipments, resolve delivery problems, or otherwise fulfill your order.
This information may include your name, address, email address, shipment information, and order-related details reasonably necessary for shipping services.
We use email and related technology providers to send transactional messages such as order confirmations, sample instructions, shipping information, testing updates, and results.
Our business email communications may be processed through Google Workspace and email-delivery tools used by our WordPress website.
If you contact us through the website, we may retain your message and contact information for customer service, order support, business records, or legal purposes.
Our website uses WordPress and WooCommerce to provide website and ecommerce functionality. Our website is hosted using third-party hosting and technology providers.
These providers may process limited information as necessary to host the website, maintain security, process orders, operate forms, store website data, and provide related technical services.
Our website may use cookies and similar technologies that are necessary for website operation, security, shopping-cart functionality, checkout, payment processing, and remembering information during your visit.
For example, WooCommerce may use cookies or browser storage to maintain your shopping cart and checkout session.
Stripe and other payment providers may also use cookies or similar technologies for payment processing, fraud prevention, authentication, and security.
You may be able to limit or block cookies through your browser settings. However, disabling cookies may interfere with shopping-cart, checkout, payment, or other website functions.
We do not sell customer personal information to advertisers.
We may share information with service providers when reasonably necessary to operate our business and fulfill your order, including:
Service providers receive information only to the extent reasonably necessary for the services they provide to us, subject to their own contractual, legal, and privacy obligations.
We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, governmental request, or other legally binding process.
We may also disclose information where reasonably necessary to investigate fraud, protect the safety or security of our website or services, enforce our Terms & Conditions, or protect our legal rights or the rights of others.
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide customer service, maintain business and laboratory records, comply with tax and accounting requirements, resolve disputes, enforce agreements, and satisfy legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Payment-card information is handled through third-party payment processors rather than being directly stored by AfterFire Test.
No website, email system, database, or internet transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.
You may contact us to request correction of inaccurate personal information, ask questions about information associated with your order, or request deletion of information where applicable and where retention is not required for legal, accounting, laboratory, fraud-prevention, or other legitimate business purposes.
Transactional communications that are necessary to fulfill an order, provide testing services, or deliver results are not promotional communications and may continue as necessary to complete your purchase.
California residents may have certain privacy rights under applicable California law. Depending on the law that applies to the information and to AfterFire Test, these rights may include the right to request information about personal information collected, request correction or deletion of certain information, or exercise other rights provided by law.
AfterFire Test does not sell personal information to advertisers and does not knowingly share personal information for cross-context behavioral advertising.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
AfterFire Test services are intended for adults purchasing environmental testing services for homes or other properties. We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
Our website may contain links to third-party websites, payment services, shipping providers, or other external services.
AfterFire Test is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those providers when appropriate.
If AfterFire Test or substantially all of its assets are acquired, sold, reorganized, merged, or transferred, customer and business information may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
The version posted on AfterFireTest.com will be the current version of this Privacy Policy.
If you have questions about this Privacy Policy or how AfterFire Test handles your information, please use the Contact Form on AfterFireTest.com.